The admin dashboard will let you as an admin manage users by adding or changing payment details or canceling subscriptions.
You can sign up for an admin account at https://suiteadvanced.com/admin. You will receive an email once your account is approved. Upon approval, an admin dashboard will be created along with a unique access code. The domain of your company email address will display on the dashboard as well. This is used to group your users together. If multiple domains need to be added, please respond to the email.
Users with existing subscriptions can join the organization via the Join Organization button under SuiteAdvanced settings → Help subtab. If users used their company email address to sign up for their subscriptions, the Join Organization button will add them to the organization automatically. If users used their personal email address instead, they will be prompted to enter an access code, which will be available on the admin dashboard for you to provide to them.
Distribute this link to users to help them join: https://suiteadvanced.com/organization-faq
New users should start a free trial, and then use the Join Organization button under SuiteAdvanced settings → Help subtab. Then you can add a payment method to their subscription using the admin dashboard.
Distribute this link to users to help them join: https://suiteadvanced.com/organization-faq
Yes, please send a request to support@suiteadvanced.com. It’s a manual process to change the billing email address for each user, so you’ll need to send a new request any time a new user joins your organization.
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