Admin Dashboard FAQ

What is an admin dashboard?

The admin dashboard will let you as an admin manage users by adding or changing payment details or canceling subscriptions.

How do I sign up for an admin dashboard?

You can sign up for an admin account at https://suiteadvanced.com/admin. You will receive an email once your account is approved. Upon approval, an admin dashboard will be created along with a unique access code. The domain of your company email address will display on the dashboard as well. This is used to group your users together. If multiple domains need to be added, please respond to the email.

How do existing users join my organization?

Users with existing subscriptions can join the organization via the Join Organization button under SuiteAdvanced settings → Help subtab. If users used their company email address to sign up for their subscriptions, the Join Organization button will add them to the organization automatically. If users used their personal email address instead, they will be prompted to enter an access code, which will be available on the admin dashboard for you to provide to them.

Distribute this link to users to help them join: https://suiteadvanced.com/organization-faq

How do new users join my organization?

New users should start a free trial, and then use the Join Organization button under SuiteAdvanced settings → Help subtab. Then you can add a payment method to their subscription using the admin dashboard.

Distribute this link to users to help them join: https://suiteadvanced.com/organization-faq

Can my users’ receipts be sent to me?

Yes, please send a request to support@suiteadvanced.com. It’s a manual process to change the billing email address for each user, so you’ll need to send a new request any time a new user joins your organization.

What does an admin dashboard look like?

Like this: